1) How do I …
We have a collection of “How To Videos” that go over such topic as CANVAS, Registration and more. We also have “Step-by-Step” guides for registration and payment.
If you still have questions, please contact us at (714) 892-7711 or use the “Chat with Us” button located on the left.
2) What is this error message that I am getting when I try to register for a class?
For a complete list of error messages descriptions and actions please visit the “Register” page and look under “Problems and Issues”.
3) How do I order my transcripts?
To order transcripts, please visit our “Transcripts & Records” page and you will find all the ordering information under “Transcripts”.
4) How to register when it says that I have actions to clear?
You will have to clear those actions first before you can proceed to registering. At that time, you will be directed to the “Action Item Processing” screen. Click “continue”. On the left-side of the page, an progress bar is displayed. As you complete the items, you will see the progress bar turn green. To complete items, click on “pending”. Once you have answered the questions on this step, you will be directed to the next item if any on the checklist. Click “ok” in the top right corner. Once you have completed all the items on the registration checklist, click “continue” in the top right corner.
5) When will my class appear on my Canvas?
Most courses don't become available until the FIRST day of class. You can find the start date on your “Student Class Program (Web Schedule Bill)” located at you MyGWC.com.
In the meantime, get savvy about Canvas & Online Success. https://www.onlinegwc.org/tutorials-canvas.cfm https://www.onlinegwc.org/tutorials-success.cfm
6) Why I am being charged out-of-state fees when I am a resident of CA?
California state law distinguishes between residents and nonresidents for tuition purposes. Students are classified as either nonresidents or residents based on their answers from the OpenCCC application they submitted.
If you were classified as a nonresident student when you were admitted to Golden West College, you may request to be reclassified to California resident in any subsequent term by submitting a “Petition of California Residency” found on our Residency page.
7) What do I do when submitted my application, but I have not heard anything?
After submitting your online application, you will receive a confirmation email immediately (sent to the email address you provided on your application.) A welcome email from the college will arrive approximately 1 2 business days later. The welcome email will provide your student ID number, MyGWC login information, and instructions on what your next steps are.
Please make sure that the email address you provide is correct so that you receive confirmation of your application and instructions as to what you need to do to complete the admissions process.
Please check your spam/trash folder if you don't receive an email response within 3-5 business days from the date of submission.
If it has been more then the 3 business please email arinfo@gwc.cccd.edu. Include your full name, birth date, submission date, California Community College ID number and the confirmation number with subject: Application Status Inquiry
8) I am having issues with the Dual Enrollment process. What can be done?
Please email the Dual Enrollment Help Desk at dualenrollment@gwc.cccd.edu for additional assistance. We can schedule an individual appointment with you over Zoom to get one-on-one assistance.
9) I am having issues logging into my GWC account. What can I do?
If you're having trouble logging into your MyGWC account, or need help with your student email, contact Tech Support Services: itservicedesk@cccd.edu or by calling (714) 438-8111.
Admission and Records can also help with issuing a temporary password by calling (714) 892-7711.
10) How does the waitlist process work?
We have the complete process on our Register page, under “How to Register”.
